As an independent RN Patient Advocate, I’ve seen many scared and confused workers who don’t trust their companies or know where to turn. When advocates are employees of (paid by) the company, they’re aligned with the organization’s strategies, and the injured worker knows that. Why not have a professional independent contractor with advocacy, health education, and medical navigation experience on “retainer” to call on when needed? They’d skillfully offer an objective position, and provide excellent opportunities to open channels of communication throughout the organization.

Creating an Advocacy-Based Claims Model – Conference Chronicles

[posted on 8/24/16 by Safety National, author not cited]